Technology from the 80s + lots of unethical practices - Anonymous employee Trustone Financial Employee Review

1.0
Sep 19, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very few. Good work/life balance (only with the right managers)

Cons

- Every piece of technology functions like it’s from the 80s. Light years behind! It affects every single position and member. -Corrupt from within. HR is known to have mishandled garnished wages. HR made sure to discuss private information about employees health (COVID) in very public places. . - DO NOT expect more than a $50 gift card and a 2% each year. - Zero training for anyone in the Contact Center. You will have to teach them how to do their job and then clean up their mistakes. - Management at every level is incredibly out of touch with the bulk of employees. Managers make decisions quickly and without thinking about anything other than $$$$ then leave you to deal with the consequences. -No, you probably won’t get to ever work from home. If you do, every minute of your time will be micro-managed.

Explore other reviews about Trustone Financial

5.0
Dec 5, 2025
Recommend
CEO approval
Business Outlook

Pros

If you agree and enjoy DEI practices then you will go far in this company. You will go not based on "gender" "religion" "race" If you are a woman and you are white, prepare to be hired. If you are a woman and you aren't white, prepare to be promoted. If you are a man and not white- prepare to be hired and promoted.

Cons

Decent hourly pay. Decent benefits. Decent promotion opportunities if you aren't white or are male and not white.

4.0
Jan 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company, great benefits including PTO

Cons

Lack of clear communication and guidelines within the call center

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