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      Trustone Financial

      Engaged Employer

      Trustone Financial reviews

      Good Company - Member Services Representative Trustone Financial Employee Review

      4.0
      Sep 20, 2022
      Member services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The culture at the headquarters was friendly and positive, very few negative things to say

      Cons

      The company has an identity problem, constantly changing its branding and marketing without really striking a chord with its members

      Explore other reviews about Trustone Financial

      5.0
      Dec 5, 2025
      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you agree and enjoy DEI practices then you will go far in this company. You will go not based on "gender" "religion" "race" If you are a woman and you are white, prepare to be hired. If you are a woman and you aren't white, prepare to be promoted. If you are a man and not white- prepare to be hired and promoted.

      Cons

      Decent hourly pay. Decent benefits. Decent promotion opportunities if you aren't white or are male and not white.

      4.0
      Jan 29, 2026
      Member service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company, great benefits including PTO

      Cons

      Lack of clear communication and guidelines within the call center

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