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      Trustone Financial

      Engaged Employer

      Trustone Financial reviews

      Department management is very bad - Card Services Specialist Trustone Financial Employee Review

      1.0
      Mar 3, 2025
      Card services specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits were decent. Tuition reimbursement and health incentives were nice.

      Cons

      -Bad management, especially in Card Services -Covid response did not consider employee needs

      Explore other reviews about Trustone Financial

      5.0
      Dec 5, 2025
      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you agree and enjoy DEI practices then you will go far in this company. You will go not based on "gender" "religion" "race" If you are a woman and you are white, prepare to be hired. If you are a woman and you aren't white, prepare to be promoted. If you are a man and not white- prepare to be hired and promoted.

      Cons

      Decent hourly pay. Decent benefits. Decent promotion opportunities if you aren't white or are male and not white.

      4.0
      Jan 29, 2026
      Member service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company, great benefits including PTO

      Cons

      Lack of clear communication and guidelines within the call center

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