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Tulane University

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DSC - Desk Services Coordinator Tulane University Employee Review

3.0
Dec 18, 2015
Recommend
CEO approval
Business Outlook

Pros

The work was extremely easy and straight forward. I enjoyed the people I worked with. Felt more connected to school

Cons

Managers were sometimes inflexible with hours which was ridiculous considering almost all employees are students and classes are our number one priority, not a minimum wage job. Unaviodable 2am - 4am shifts on week nights

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5.0
Jul 12, 2026
Recommend
CEO approval
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Pros

Flexible time and working hours

Cons

Working hours are depending on team

2.0
Jul 15, 2026
Recommend
CEO approval
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Pros

Many of the staff who I've interacted with at the University truly do want to make impactful changes whether in a student facing role or a business/operation role. The staff in the student facing roles really do try to assist students and make their lives as seamless as possible when needed. While not beneficial to me the ability to pursue a degree paid for by the school is a great perk.

Cons

There is often a lot of turnover in positions that are instrumental to having a university run smoothly due to an undervaluation of those staff members. In the same vain when these teams lose personnel much of their work is folded onto the remaining team members without any increase in pay or title. This in turn causes significant burnout and usually leads to even more turnover. There is also not really a clear path in growth for staff positions often people will move to another department within the university to see any potential growth.

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