The Phoenix office culture is concerning - Support Worker Turo Employee Review

2.0
Apr 15, 2022
Recommend
CEO approval
Business Outlook

Pros

The pay is fair and on par with most big companies. The company provides meals more than once a week. The leadership on the executive level is approachable and real.

Cons

There is a social hierarchy in Phoenix that is not inclusive There are a good amount of people comfortable being discriminatory There is no accountability for prejudicial, discriminatory, or harassing behaviors There seems to be more of a push to sweep these things under the rug, and to ignore the minority voice than there is to actually take action and provide progressive disciplinary action. This is not a safe space for people of color, and it's disheartening because one would think that there would be more of a concerted effort to stop this type of thing from becoming acceptable before it starts. Instead there is a lot of lip service, but I fear that there are only specific minority groups that have voices that matter at Turo. Speaking up on these issues have only caused more passive-aggressive behaviors to exist. Cronyism seems to reign supreme, and anyone that disrupts the normal clique-ish flow is seen as a threat and is made to feel isolated. Somehow speaking/standing up for a workplace that is absent of aforementioned behaviors paints one as the antagonist. Even when things are pointed out in a calm diplomatic way, and carried through the proper HR channels. I'm severely disappointed, and would think that in a country that has the social climate that we are currently living in, more would be done to protect black and brown employees. Especially at such an innovative and theoretically amazing place to work.

Explore other reviews about Turo

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Caring and supportive place to work.

Cons

The delayed IPO makes generating liquidity difficult.

5.0
Feb 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I’ve been at Turo for over seven years, and that alone says a lot about how I feel about this place. I’ve learned so much here. I’ve grown as a professional, taken on real responsibility, made mistakes, learned from them, and been given the opportunity to improve and keep moving forward. This environment builds confidence and loyalty. The work is challenging in a good way. It has pushed me to think bigger and solve meaningful problems, and when you make progress, you can actually see the impact, especially on the government relations team. The people truly make it special, from the CEO to the CLO to my VP and Director. There’s strong collaboration, a sense of ownership, and a team that genuinely cares. I’m proud to be here and excited about what we’re continuing to build.

Cons

Like any growing company, it hasn’t always been smooth. We’ve been through ups and downs together, and that has built trust, but it hasn’t been without difficulty. We’re back in a hybrid model now, and while we’ve adapted well, change takes adjustment. We’ve also experienced departures and layoffs, which was tough because we lost some really good apples. That part was not easy. But even through those moments, the company has continued to evolve, and change has brought new opportunities and fresh energy.

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