Claims Associate - Claims Associate Turo Employee Review

4.0
Apr 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Great benefits package and possible stock plan. Company culture is accepting and inviting. Quite a lot of promoting from within for people who deserved it.

Cons

There seems to be a disconnect between the protection department and the rest of the company. Everyone seems to know we existed as the second largest department, but nobody knew what we did. It seemed recruiters, HR and other teams set expectations the department just couldn't handle. It led to burnout of many associates. The salary model for this role can make you feel like work doesn't stop.

Explore other reviews about Turo

5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good culture in the engineering department

Cons

Still waiting for their IPO

1.0
Jun 25, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Unfortunately, not many since the company has shifted priorities, post layoffs. Good work/life balance but depends on your role

Cons

Lack of employee development due to lack of bandwidth for leaders, new shift in performance management allows leaders to let employees go without development paths, there's a push to work harder and move faster creating a toxic work environment.

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