Good Company, Bad Department - Implementation Specialist Tyler Technologies Employee Review

3.0
Jul 8, 2016
Recommend
CEO approval
Business Outlook

Pros

Tyler is a great overall company to work for. They are a leader in providing software solutions to the public sector. The Courts and Justice division is rapidly growing, so there is opportunity for many.

Cons

Professional Services lacks good management and guidance. Initial onboarding training is general use of software which is not good enough depending on what project you are assigned. Employees are expected to learn specific configuration, use of software and local business processes on their own. Promotions are given based on who you know/who you are friends with and not merit or knowledge base. Low salary compared to other companies in the industry. Excessive work hours.

Explore other reviews about Tyler Technologies

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Company to work for! Stable, caring and dedicated to Public Sector.

Cons

Sometimes faster change would be beneficial, but thorough consideration is what makes it stable, which is a plus!

4.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

BCBS insurance/decent benefits. Good amount of PTO (4 weeks to start, holidays, and 2 floating holidays). WFH M/F and as needed. Solid company so job stability is good as well, which is important in this economy. Flexible in terms of appointments and schedules. Room for growth in your position. Most of mid-level management are kind and open to listening to you.

Cons

Definitely underpays compared to the industry standard across the board. Promises more money is coming year after year, but never delivers - senior management is the roadblock here - may not be the case for all departments though. Promotion does not always equal significant/decent pay raise. No sick days - lumped in with PTO instead. However, you can WFH when sick/as needed. Recently changed health insurance to no longer cover diagnostic testing/bloodwork at 100%, so you may get hit with a couple hundred dollar bill.

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