Big disconnect between higher ups and employees - Anonymous employee Tyler Technologies Employee Review

2.0
Oct 7, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people to work with, very inclusive.

Cons

The higher ups constantly talk about how well the company is doing and how much cash we have, but then they balk at giving someone a raise. I'm talking a 3k raise, that's pennies to the VPs and C levels who have lined their pockets with the profits of the company and live in mansions. Our poor support people aren't given the respect they deserve. Dealing with angry clients is hard work and there's no recognition given for that and not enough pay because most support folks are entry level. The lack of respect is astonishing.

Explore other reviews about Tyler Technologies

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Company to work for! Stable, caring and dedicated to Public Sector.

Cons

Sometimes faster change would be beneficial, but thorough consideration is what makes it stable, which is a plus!

4.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

BCBS insurance/decent benefits. Good amount of PTO (4 weeks to start, holidays, and 2 floating holidays). WFH M/F and as needed. Solid company so job stability is good as well, which is important in this economy. Flexible in terms of appointments and schedules. Room for growth in your position. Most of mid-level management are kind and open to listening to you.

Cons

Definitely underpays compared to the industry standard across the board. Promises more money is coming year after year, but never delivers - senior management is the roadblock here - may not be the case for all departments though. Promotion does not always equal significant/decent pay raise. No sick days - lumped in with PTO instead. However, you can WFH when sick/as needed. Recently changed health insurance to no longer cover diagnostic testing/bloodwork at 100%, so you may get hit with a couple hundred dollar bill.

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