Difficult to Connect with Management - Sales & Marketing Manager Tyler Technologies Employee Review

Where to begin? Many of the leaders in Tyler Marketing Management are Tyler "lifers" - they've been there over 10 years. As such, the opportunities for true career growth are minimal. And, there is a significant resistance to new and innovative ideas. It's a rinse and repeat department with many of the leaders having territorial issues. A number of the Senior Managers, Directors, and above in Tyler marketing have often been promoted on the backs and at the expense of other employees who've helped them along the way. It is VERY cutthroat, and anyone going into Tyler needs to understand that up front - because they make it seem so wonderful and welcoming at first. Tyler's Senior Management pits employees against one another for spots on leadership committees, retreats, and the biggest event of the year - Tyler Connect, where all of the real networking and promotional opportunities at Tyler are decided. If you want to know who is getting promoted at Tyler, just look at who goes to and posts about Connect - it's the same people year after year after year. Same deal with the "future leaders" retreat. Raises and promotions are not tied to performance - in fact, the performance review cycle and the annual raise cycle are often at different times during the year. Because Tyler grows through acquisition, many of their campaign goals including new leads or opportunities are just lip service. Missing your numbers doesn't actually result in any significant action on the part of Senior management and if you're in the "in" group, you may even get promoted no matter what your numbers are! Senior management has a strong desire to listen - but they don't know how. As such, very little actual change occurs within the Tyler Marketing and Sales Department. There's simply too much risk for lower level employees to speak out and speak up, period.