Lots of smaller companies - Software Support Specialist Tyler Technologies Employee Review

3.0
Mar 19, 2024
Recommend
CEO approval
Business Outlook

Pros

20 days off a year Lay offs very rare/non existent, Company consistently posts record profits. Work from home Monday and Friday. Free lunch/breakfast Per diem with in office cafe. Promotions happen crazy fast (1 year) Software is entirely proprietary, everything must be learned on the job.

Cons

Lots of middle management, older management compares you to your coworkers in old management style. May have to work late depending on the team you are on. Company is a conglomerate of multiple companies with each team acting like a different company, results in some teams having much better work life balance. Experience with coworkers and management highly dependent on team. Raises stay at 3% per year 6%~ for a promotion. Low amount of holidays only Christmas Day not eve or day after off.

Explore other reviews about Tyler Technologies

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible and they care about the employees

Cons

you wear so many hats and do the job of management without any extra pay

4.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

BCBS insurance/decent benefits. Good amount of PTO (4 weeks to start, holidays, and 2 floating holidays). WFH M/F and as needed. Solid company so job stability is good as well, which is important in this economy. Flexible in terms of appointments and schedules. Room for growth in your position. Most of mid-level management are kind and open to listening to you.

Cons

Definitely underpays compared to the industry standard across the board. Promises more money is coming year after year, but never delivers - senior management is the roadblock here - may not be the case for all departments though. Promotion does not always equal significant/decent pay raise. No sick days - lumped in with PTO instead. However, you can WFH when sick/as needed. Recently changed health insurance to no longer cover diagnostic testing/bloodwork at 100%, so you may get hit with a couple hundred dollar bill.

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