Misleading & Dishonest - Implementation Consultant Tyler Technologies Employee Review

1.0
Oct 7, 2024
Recommend
CEO approval
Business Outlook

Pros

I gained a lot of product knowledge by force.

Cons

Where should I begin. I was in a very large class of new hires. Many had left jobs they held so long they could have retired. We traveled to Yarmouth for week one of training. On the second day, we were told that we had to do three presentations and needed to pass them all in order to keep the job. This was news that should have been shared before offers were made or accepted. Needless to say, many in the class did not make it. The lucky ones took PTO that first week, so they returned to their old jobs. Regardless of the division you work in, the platform is HUGE, and each product has a ton of modules within it. You'll have approximately six months of training to learn it all. Two of the six months, you'll shadow senior representatives. Hopefully, you'll get one who's patient and willing to properly train you. After training, you will be on your own, so you'll need to have a full understanding of a humongous HR and payroll platform so you can train others right out of the gate. You'll be assigned a Project Manager who will controls your calendar. You will spend eight hours a day every day, with the exception of two days per month where you will be allowed to complete administrative work. Before you get excited, those two days can be split into half days. You will spend those eight hours meeting with leaders and subject matter experts of public entities, including mayors, city managers, HR Directors, school superintendents, etc, and you will train them using the knowledge you were able to grasp in the prior six months. Do not expect any empathy or compassion from anyone. As a warning, I don't care how much money they're paying, it will not be enough because you will spend COUNTLESS unpaid hours working and cramming to learn something new, sometimes hours before you're set to train on the subject. There is a huge lack of diversity by way of black and brown people. Do not let the LinkedIn profiles of the ones you see fool you, because they are about 10% of the employee population.

Explore other reviews about Tyler Technologies

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Company to work for! Stable, caring and dedicated to Public Sector.

Cons

Sometimes faster change would be beneficial, but thorough consideration is what makes it stable, which is a plus!

4.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

BCBS insurance/decent benefits. Good amount of PTO (4 weeks to start, holidays, and 2 floating holidays). WFH M/F and as needed. Solid company so job stability is good as well, which is important in this economy. Flexible in terms of appointments and schedules. Room for growth in your position. Most of mid-level management are kind and open to listening to you.

Cons

Definitely underpays compared to the industry standard across the board. Promises more money is coming year after year, but never delivers - senior management is the roadblock here - may not be the case for all departments though. Promotion does not always equal significant/decent pay raise. No sick days - lumped in with PTO instead. However, you can WFH when sick/as needed. Recently changed health insurance to no longer cover diagnostic testing/bloodwork at 100%, so you may get hit with a couple hundred dollar bill.

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