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U.S. General Services Administration

Is this your company?

Incredible potential, most of it unrealized - Anonymous employee U.S. General Services Administration Employee Review

3.0
Mar 16, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

About as flexible and innovative as any agency in the entire Federal Govt. Great flexibility, as its funding comes primarily from fees charged to other agencies rather than Congressional appropriations. A great home for creative thinkers. People are very nice to each other.

Cons

Lots of talk, but not much action. Virtually impossible to get the agency organized and functioning as a unified service provider focused on customer needs, rather than internal career building. The "niceness" of employees is so great that it significantly impedes corporate improvement.

Explore other reviews about U.S. General Services Administration

5.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work life balance and benefits

Cons

There wasn’t a duty station in the city I live in.

3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

More technologically advanced than other government agencies. Much more lean, agile and less bureaucratic than other government agencies. Lots of opportunities to learn about the various types of commercial acquisitions.

Cons

High turnover at the top of the organization in recent years. Confusing communication/lack of explanation regarding re-organization and new work environment. Recent efforts to downsize resulted in extremely high workloads, disorganization, and very poor morale. Depressing to see a once great place to work to be in such disarray. (Many areas have gaps in knowledge and expertise due to mass exodus and reorganization). Top leadership seems out of touch with what GSA does and how it operates on a daily basis which has exacerbated morale problems. Feels “political” vs. the normal apolitical stance every government position I’ve had over the past 15 years I’ve been in the career field.

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