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U.S. General Services Administration

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Agency going through change to make more effective and efficient - Communications Specialist U.S. General Services Administration Employee Review

4.0
Apr 28, 2012
Recommend
CEO approval
Business Outlook

Pros

Flexibility and support to telework several days per week. Training opportunities. Cross training and rotational opportunities in other divisions and Central Office.

Cons

Low morale due to reorganizations and management changes that seem to disempower the rank and file. Every few months with new managers, the existing team has to learn how to operate to meet the goals and objectives of the new managers.

Explore other reviews about U.S. General Services Administration

5.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work life balance and benefits

Cons

There wasn’t a duty station in the city I live in.

3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

More technologically advanced than other government agencies. Much more lean, agile and less bureaucratic than other government agencies. Lots of opportunities to learn about the various types of commercial acquisitions.

Cons

High turnover at the top of the organization in recent years. Confusing communication/lack of explanation regarding re-organization and new work environment. Recent efforts to downsize resulted in extremely high workloads, disorganization, and very poor morale. Depressing to see a once great place to work to be in such disarray. (Many areas have gaps in knowledge and expertise due to mass exodus and reorganization). Top leadership seems out of touch with what GSA does and how it operates on a daily basis which has exacerbated morale problems. Feels “political” vs. the normal apolitical stance every government position I’ve had over the past 15 years I’ve been in the career field.

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