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      U.S. General Services Administration

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      U.S. General Services Administration reviews

      amplifies the very best and worst of government service - Anonymous employee U.S. General Services Administration Employee Review

      2.0
      Oct 14, 2012
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      some very excellent rank and file staff members across the country, meaningful work that helps save taxpayers and government money.

      Cons

      horrendous micro-management in an extremely top heavy organization. Compared to other agencies where GS-12 and above are rare, generally respected and with significant responsibility, has numerous non-supervisory GS-14s and 15s. With a glut of over graded, undertasked individuals there is a constant culture of monday morning quarterbacking and micromanage in the most unnecessary fashion, something as simple as getting basic supplies to do one's job is extremely painful and cumbersome (not to mention GSA is the government agency that does that function).

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      5.0
      Jul 7, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work life balance and benefits

      Cons

      There wasn’t a duty station in the city I live in.

      3.0
      Jul 6, 2026
      Contract specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      More technologically advanced than other government agencies. Much more lean, agile and less bureaucratic than other government agencies. Lots of opportunities to learn about the various types of commercial acquisitions.

      Cons

      High turnover at the top of the organization in recent years. Confusing communication/lack of explanation regarding re-organization and new work environment. Recent efforts to downsize resulted in extremely high workloads, disorganization, and very poor morale. Depressing to see a once great place to work to be in such disarray. (Many areas have gaps in knowledge and expertise due to mass exodus and reorganization). Top leadership seems out of touch with what GSA does and how it operates on a daily basis which has exacerbated morale problems. Feels “political” vs. the normal apolitical stance every government position I’ve had over the past 15 years I’ve been in the career field.

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