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U.S. General Services Administration

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No light at the end of this tunnel - Anonymous employee U.S. General Services Administration Employee Review

3.0
Nov 3, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Telework and transit benefits are excellent. Good salaries if you work in a core business line. Good people to work with.

Cons

Management is incompetent. Most managers have worked in the Federal government their whole careers and don't know how to manage outside of the prescriptive policies of the bureaucracy. They have no vision. They hold fast to their fiefdoms. Transparency is a joke; they don't communicate with their own people let alone customers. There's no budget for training or travel. Bad as it is, it's going to get a lot worse when we go to a mobile work environment (no assigned desks). Consolidation of decision making in DC has hamstrung Regional offices, destroyed morale, and devastated productivity. No one can make a move without checking with DC first. Projects have been delayed for months for fear of running afoul of Central Office. Purchasing equipment is a bureaucratic nightmare that costs a thousand times more in employee time than the cost of the equipment.

Explore other reviews about U.S. General Services Administration

5.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work life balance and benefits

Cons

There wasn’t a duty station in the city I live in.

3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

More technologically advanced than other government agencies. Much more lean, agile and less bureaucratic than other government agencies. Lots of opportunities to learn about the various types of commercial acquisitions.

Cons

High turnover at the top of the organization in recent years. Confusing communication/lack of explanation regarding re-organization and new work environment. Recent efforts to downsize resulted in extremely high workloads, disorganization, and very poor morale. Depressing to see a once great place to work to be in such disarray. (Many areas have gaps in knowledge and expertise due to mass exodus and reorganization). Top leadership seems out of touch with what GSA does and how it operates on a daily basis which has exacerbated morale problems. Feels “political” vs. the normal apolitical stance every government position I’ve had over the past 15 years I’ve been in the career field.

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