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U.S. General Services Administration

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My experience - IT Program Manager U.S. General Services Administration Employee Review

2.0
Oct 4, 2021
Recommend
CEO approval
Business Outlook

Pros

Telework, alternate and flexible work schedules. Good federal healthcare benefits.

Cons

Despite flexible schedules, meetings are held as early as 8 AM. And if you have an alternate work schedule, you will sometimes have to be responsive or attend meetings because of the extreme workload/demands. There is an underlying culturing of "matrixing" where although you are assigned to one supervisor on paper, you work for 2 or more. You often find yourself doing jobs of multiple people. There is also an unspoken expectation that you will be available after hours to respond to email or are putting in extra hours (beyond 40/week) to get work done. It's very unhealthy and causes incredible levels of stress which for me has manifested into headaches/migraines, chest pains, numbness in the right arm and face.

Explore other reviews about U.S. General Services Administration

5.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work life balance and benefits

Cons

There wasn’t a duty station in the city I live in.

3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

More technologically advanced than other government agencies. Much more lean, agile and less bureaucratic than other government agencies. Lots of opportunities to learn about the various types of commercial acquisitions.

Cons

High turnover at the top of the organization in recent years. Confusing communication/lack of explanation regarding re-organization and new work environment. Recent efforts to downsize resulted in extremely high workloads, disorganization, and very poor morale. Depressing to see a once great place to work to be in such disarray. (Many areas have gaps in knowledge and expertise due to mass exodus and reorganization). Top leadership seems out of touch with what GSA does and how it operates on a daily basis which has exacerbated morale problems. Feels “political” vs. the normal apolitical stance every government position I’ve had over the past 15 years I’ve been in the career field.

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