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U.S. General Services Administration

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Too many inconsistent processes and procedures - Human Resources Specialist U.S. General Services Administration Employee Review

2.0
Feb 25, 2015
Recommend
CEO approval
Business Outlook

Pros

There is a lot of opportunity for telework and various alternative works schedules.

Cons

The Human Resources Department is full of employees that have only worked for the agency and do not have knowledge or do not care to practice good, sound, personnel practices. There is a culture of pre-selection in the HR Department and management/supervisors are blatantly committing Prohibited Personnel Practices by providing favoritism to those who have been "loyal" to GSA instead of promoting/reassigning based on merit, knowledge, skills, and abilities. There is an issue with veterans preference being improperly adjudicated and personnel selected for positions from public announcements based on the erroneous veterans preference status. Simple HR terms are not understood by some of the uneducated/ignorant managers. Many of the HR "Specialists" do not even know how to do basic qualifications, job analysis, pay setting, etc. The whole HR department needs to be overhauled. There are a few good HR people; however, they tend to not last very long because of the disorganization, inconsistency, and egos that are overly inflated of people in leadership positions.

Explore other reviews about U.S. General Services Administration

5.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work life balance and benefits

Cons

There wasn’t a duty station in the city I live in.

3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

More technologically advanced than other government agencies. Much more lean, agile and less bureaucratic than other government agencies. Lots of opportunities to learn about the various types of commercial acquisitions.

Cons

High turnover at the top of the organization in recent years. Confusing communication/lack of explanation regarding re-organization and new work environment. Recent efforts to downsize resulted in extremely high workloads, disorganization, and very poor morale. Depressing to see a once great place to work to be in such disarray. (Many areas have gaps in knowledge and expertise due to mass exodus and reorganization). Top leadership seems out of touch with what GSA does and how it operates on a daily basis which has exacerbated morale problems. Feels “political” vs. the normal apolitical stance every government position I’ve had over the past 15 years I’ve been in the career field.

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