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U.S. General Services Administration

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Steady paycheck, frustrating bureaucracy - Program Analyst U.S. General Services Administration Employee Review

2.0
Mar 10, 2016
Recommend
CEO approval
Business Outlook

Pros

It's hard to beat the stability of a career with the federal government. I joined GSA out of college in a "ladder" position that guaranteed annual pay grade increases for the first three years. Great benefits, no more than 40 hour weeks, and flexible scheduling/telework options made the job quite attractive financially, and from a work/life balance perspective.

Cons

I received a tentative job offer six months before the supposed start date, and Human Resources did not finish my onboarding process and present me with an official offer letter until four days after my intended start date. Even then, my first paycheck was late. On several occasions I witnessed political appointees push half-baked ideas that affected large swaths of the workforce, without seeking the advice of the experienced career public servants around them. SES employees hesitate to try new things or experiment for fear that any failure will earn them a verbal lashing in front of Congress.

Explore other reviews about U.S. General Services Administration

5.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work life balance and benefits

Cons

There wasn’t a duty station in the city I live in.

3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

More technologically advanced than other government agencies. Much more lean, agile and less bureaucratic than other government agencies. Lots of opportunities to learn about the various types of commercial acquisitions.

Cons

High turnover at the top of the organization in recent years. Confusing communication/lack of explanation regarding re-organization and new work environment. Recent efforts to downsize resulted in extremely high workloads, disorganization, and very poor morale. Depressing to see a once great place to work to be in such disarray. (Many areas have gaps in knowledge and expertise due to mass exodus and reorganization). Top leadership seems out of touch with what GSA does and how it operates on a daily basis which has exacerbated morale problems. Feels “political” vs. the normal apolitical stance every government position I’ve had over the past 15 years I’ve been in the career field.

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