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      U.S. Venture

      Engaged Employer

      U.S. Venture reviews

      Great Place to work! - Customer Service Representative U.S. Venture Employee Review

      5.0
      Mar 23, 2022
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have worked in several call center and this is by far the best one I have ever worked for. They are fair and try and meet all your needs for you being able to attend family things during business hours. Last week I was able to leave for 90 minutes to attend one of my children school activities. Hours are not bad. Typically work about 4-5 hours every 3rd to 4th Saturday. Last job was every other. Managers & supervisors are fair and good to work for. I have been here a couple years now and really do not see myself leaving.

      Cons

      This is a busy call center compared to other I have worked in. But that's ok as I'm getting paid well and I should be busy at work. There is a lot to learn, but they have a good training program. Maybe give some additional break time?

      avatar
      U.S. Venture Response
      4y
      Thanks for taking the time to submit a review! We value the commitment of our team members and do everything we can to provide them with benefits and opportunities that meet their work, lifestyle and personal needs. At U.S. Venture, we understand the importance of offering training and development opportunities because we want to see you thrive. We are happy to have you as part of the team! Thank your for the feedback on ways we can improve.

      Explore other reviews about U.S. Venture

      5.0
      May 20, 2026
      Finance analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great internship program and want to continue to improve what they do

      Cons

      Nothing much to say here, just your typical problems at any place

      avatar
      U.S. Venture Response
      1mo
      Thank you for sharing your experience! We're glad our internship program made a strong impression, and we appreciate the feedback on where we can keep improving. Best of luck in your career!
      3.0
      Mar 25, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Never had an issue when needing time off.

      Cons

      Took away our hybrid/remote work opportunity. “Hybrid” is now Fridays only. Loud atmosphere, which is assumed to only get worse after moving to the 222 building. Seems like the “caring relationships” morale no longer exists here.

      avatar
      U.S. Venture Response
      3mo
      Thank you for sharing your feedback. It’s great to hear that you’ve had a positive experience with time off. We understand that changes, such as the shift in hybrid/remote work, can impact how team members feel, and we’re focused on creating a workplace that values flexibility, incorporates team member input, and fosters a supportive environment. If you’d like to discuss your thoughts further, we encourage you to reach out to us at communications@usventure.com. Thank you!
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