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      U.S. Xpress

      Acquired by Knight-Swift

      Engaged Employer

      U.S. Xpress reviews

      Lots of good people, but poorly managed - Customer Service Management U.S. Xpress Employee Review

      1.0
      Mar 14, 2014
      Customer service management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unless you're a high school buddy of one of the owners kids (who now ineptly run the company), there really is no upside to working here. Steady work in an unstable job market is about it.

      Cons

      Management that is not open to new ideas, think things are great the way they are. If losing $$ is great, than they are spot-on. No accountability, unless you're at the bottom....where they're happy to beat you up on a daily basis.

      Explore other reviews about U.S. Xpress

      5.0
      Feb 9, 2026
      Class a truck driver
      Recommend
      CEO approval
      Business Outlook

      Pros

      They really work with you, on any matter. Understanding. pay is great and they listen to you

      Cons

      No local positions…..that’s it I have nothing bad to say

      5.0
      Jul 13, 2026
      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Was able to work from home

      Cons

      They were not helpful at all.

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      U.S. Xpress reviewsU.S. Xpress Customer Service Management reviewsU.S. Xpress review