Toxic Company - Account Manager U.S. Xpress Employee Review

1.0
Oct 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Grateful for my job working from home during the pandemic however they hired many remote employees during this time only to terminate them if they were not willing to relocate and return to office 1-2 years down the road.

Cons

This company is toxic and working here will make you feel like an ant inside an ant farm. Leadership will tell you they care about your development but they don’t, they want to keep you in your role for as long as possible. They are operating on a .01-1% profit margin if they can even come out positive which hurts you as an employee because there is no room for raises or bonus’. Over my 5+ years at the company the housing market has gone up about 50% in my area and my overall pay actually went down through the termination of the incentive plan. In the months before my departure they kept looking for more and more ways to micromanage and add ‘busy work’ onto an already hefty workload with no increase in compensation. If you are going into account management or sales and your customer isn’t a top 1-10 customer get ready for alot of service issues and uncomfortable customer conversations. Constantly being let down by the Fleet and Planning teams and having to speak to issues out of your control.

Explore other reviews about U.S. Xpress

5.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

They really work with you, on any matter. Understanding. pay is great and they listen to you

Cons

No local positions…..that’s it I have nothing bad to say

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Money, see the country, experience

Cons

Away from home a lot

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