Great co-workers; Out of touch Senior Management - ITS Employee UC Santa Cruz Employee Review

3.0
Feb 18, 2010
Recommend
CEO approval
Business Outlook

Pros

-ITS middle-managers generally do a good job of work/life balance -Gorgeous campus and surroundings -Great atmosphere and attitude of students and staff -Many staff were previously students and are committed to the University

Cons

-ITS Senior Management is extremely out of touch with the academic mission and the values of this organization that they, themselves, created and quote often -Several ITS Directors are not qualified for the high-level jobs they hold - not in touch with the employees, poor communicators, poor management skills -ITS needs to refocus their priorities towards the academic mission and re-think their policies towards this end. -Getting information about salary benefits and the like can be a frightening tumble into mis-information and people who don't seem to recognize the importance of their jobs. Several of us actually haven't gotten paid for a month due to payroll/HR staff errors.

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5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, good pay, and helpful for reinforcing class concepts for yourself.

Cons

None really, although your experience depends on the professor.

4.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

amazing staff, friendly staff, flexible work schedule

Cons

heavy workload and miscommunication issues,

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