Solid Benefits and Smart Teams, Though Recent Organizational Shifts Have Reduced Stability - Anonymous Employee- Former Employee UKG Employee Review

1.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits, strong remote‑work flexibility, and the opportunity to work with many smart, professional, and genuinely supportive colleagues.

Cons

Frequent cycles of layoffs have created instability and a noticeable decline in job security. The organization’s stated purpose of putting people first no longer aligns with the current environment, which feels increasingly chaotic. Limited racial diversity at multiple levels and pockets of favoritism contributed to inconsistent and sometimes toxic workplace experiences. The culture has shifted significantly from what it once was, and the lack of focus on people has impacted morale and trust.

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1.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Working from home and the benefits are okay, but not really any different from those in most other organizations.

Cons

Too many managers are ill-informed about how much work there is to complete. Too many meetings pull employees away from work, yet they are chastised for work-life balance. I do not want to miss a deadline, so I work extra hours but don't report them. Processes seem to change daily. People-first is all but forgotten. Customer service is the unsung hero, carrying the weight of the world but often overlooked. Unrealistic classroom times leave little to no time for Q&A. There are manager pets and clicks in the organization. "Ohana" (meaning Family) is a joke. Do not share innovations with others; they are often stolen by others who will take accolades and credit for themselves. There are egotistical managers who could use a lesson in humility. Growth is nearly impossible. Personal review is a waste of my time. The manager is going to override my ratings with their own. Just give me my review and let's get on with it. It's been all downhill since the merge. Layoffs are a constant worry.

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