Work from home perks overshadowed by poor management dynamics - Trainer UKG Employee Review

1.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Working from home and the benefits are okay, but not really any different from those in most other organizations.

Cons

Too many managers are ill-informed about how much work there is to complete. Too many meetings pull employees away from work, yet they are chastised for work-life balance. I do not want to miss a deadline, so I work extra hours but don't report them. Processes seem to change daily. People-first is all but forgotten. Customer service is the unsung hero, carrying the weight of the world but often overlooked. Unrealistic classroom times leave little to no time for Q&A. There are manager pets and clicks in the organization. "Ohana" (meaning Family) is a joke. Do not share innovations with others; they are often stolen by others who will take accolades and credit for themselves. There are egotistical managers who could use a lesson in humility. Growth is nearly impossible. Personal review is a waste of my time. The manager is going to override my ratings with their own. Just give me my review and let's get on with it. It's been all downhill since the merge. Layoffs are a constant worry.

Explore other reviews about UKG

3.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

The list of pros have been steadily dwindling year by year. While its not quite as good as in the past, UKG still has a solid benefits package. There is also a flexible office vs remote policy.

Cons

UKG is getting increasingly more bogged down in corporate bureaucracy.. even small/simple decisions now involve several meetings with far too many people involved, most of whom have no idea why they are on the meeting. At the C-suite level, they devoting most of their time chasing corporate trends and pretending that its a company that is far more nimble than they actually are (see first comment). Larger meetings are mostly 'rah rah' pep rallies involving hollow buzzwords and little information employees actually care about. Most of the people there are becoming more and more cynical and alienated but no one wants to risk voicing their concerns out of fear of getting punished with a poor review (aka the deferred death sentence). It is no longer the same company it was even just a few years ago.

1
See reviews by: Helpful|Rating|Date|All