Had a great run but things have changed. Not the company it once was. - Vice President UKG Employee Review

1.0
May 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Benefits, culture, people, facilities are all great. Unfortunately thats not enough.

Cons

The core product is dated, anything new is bought or partnered. Management doesn't listen to constructive feedback and you are told to "get in the ultimate bubble" or you are told by the Chief People officer, "If you don't like it here, get the hell out, we don't need you." That quote was from an employee meeting. Not every people first. Too many insecure and immature leaders. Was once a great company, now just living off the past. Very improper compensation practices by senior management. Too much looking the other way when improper things take place. According to the earnings calls the last two quarters, they are struggling to hit numbers. Beginning of the end I'm afraid.

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UKG Response
9y
I'm so sorry to hear this. Thank you for your feedback, we really appreciate it and helps us improve for the better.

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1.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Working from home and the benefits are okay, but not really any different from those in most other organizations.

Cons

Too many managers are ill-informed about how much work there is to complete. Too many meetings pull employees away from work, yet they are chastised for work-life balance. I do not want to miss a deadline, so I work extra hours but don't report them. Processes seem to change daily. People-first is all but forgotten. Customer service is the unsung hero, carrying the weight of the world but often overlooked. Unrealistic classroom times leave little to no time for Q&A. There are manager pets and clicks in the organization. "Ohana" (meaning Family) is a joke. Do not share innovations with others; they are often stolen by others who will take accolades and credit for themselves. There are egotistical managers who could use a lesson in humility. Growth is nearly impossible. Personal review is a waste of my time. The manager is going to override my ratings with their own. Just give me my review and let's get on with it. It's been all downhill since the merge. Layoffs are a constant worry.

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