What is this work-life balance they keep mentioning? - Support Specialist UKG Employee Review

1.0
Oct 23, 2019
Recommend
CEO approval
Business Outlook

Pros

100% insurance covered by employer Good 401k match

Cons

-Poor management, they hire people managers not LEADERS - Any move to another team is considered a LATERAL move even if the new position requires a more advanced skillset. - Pay is not competitive with industry standards, and they say it's because of the "awesome" benefits. Newsflash, other companies offer the same benefits AND pay way better. -Unlimited PTO comes with a lot of stipulations, and if you do get approved, go ahead and work over time to make it up BEFORE you take off. -You don't get to take off any time between December-February (black out period) - If you come in as entry level (a rising star), you will never make what someone hired in your same position makes. They start entry level positions extremely low -Raises are 1-3%, which is BARELY cost of living.

Explore other reviews about UKG

1.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

There was once a great company named Ultimate Software, it was destroyed by a hostile takeover from H&F, a private equity firm, and a merger with Kronos to become UKG. There are very few Pros since that time.

Cons

When this company was Ultimate Software, prior to the takeover from H&F and the merger with Kronos, it was a world class company with top shelf people. The company Motto was "People First" and they truly lived by that motto, never a layoff, great working environment and stealer benefits. Since the takeover and subsequent merger with Kronos, to become UKG this company has taken a path of "Money First", which is understandable given the greedy nature of Private Equity Firms like H&F. They have systematically closed most of the offices across the US and have been expanding their footprint in Noida India, for obvious reasons. The leadership that has been put in place by H&F is clearly focused on IPO. And we all know what that means, clean up the books and make the company look as good on paper as possible. Can you say "Lipstick on a Pig". This was once a great company when it was run by Scott and Viv but now it has gone the way of the Private Equity management and is heading for a great fall.

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