If I have to work, I don't mind working for Ultimate Software. - Account Manager UKG Employee Review

4.0
Jan 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Humble CEO that is not a numbers-based guy but a people-focused guy makes all the difference in the world. I do not feel like just a number but a partner. This is RARE especially in corporate america. The attention that is given to me and my external quality of life motivates me to improve my internal quality of work ethic. Where most companies fail to realize that the corporate culture is just like day to day outside relationships, is where Ultimate excels.

Cons

The main challenge is the parking. We've outgrown our building years ago and it's survival of the fittest in the parking lot each morning. More specific to my role, the demands are high. Internal communication can certainly be streamlined and more accountable in order to relieve demands on the Account Managers. We know the customer the best so every other department includes us in EVERY communication having to do with the customer. However, this is proving more harmful than helpful. There is high turnover in this role (luckily to other positions internally) because the demand for our attention is always solicited but not always necessary.

Explore other reviews about UKG

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company to work at

Cons

A little hectic job but okay

1.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

There was once a great company named Ultimate Software, it was destroyed by a hostile takeover from H&F, a private equity firm, and a merger with Kronos to become UKG. There are very few Pros since that time.

Cons

When this company was Ultimate Software, prior to the takeover from H&F and the merger with Kronos, it was a world class company with top shelf people. The company Motto was "People First" and they truly lived by that motto, never a layoff, great working environment and stealer benefits. Since the takeover and subsequent merger with Kronos, to become UKG this company has taken a path of "Money First", which is understandable given the greedy nature of Private Equity Firms like H&F. They have systematically closed most of the offices across the US and have been expanding their footprint in Noida India, for obvious reasons. The leadership that has been put in place by H&F is clearly focused on IPO. And we all know what that means, clean up the books and make the company look as good on paper as possible. Can you say "Lipstick on a Pig". This was once a great company when it was run by Scott and Viv but now it has gone the way of the Private Equity management and is heading for a great fall.

3
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