Pros
Ultimate provides excellent employee benefits. The company takes great pride in treating employees as valuable people. In general, employees treat each other with respect. All levels of employees show tolerance for race, religion, lifestyle preferences. Most employees care deeply about the customer. Not many companies can boast about these cultural traits. Scott Scherr is loyal to his commitments.
Cons
Upper and middle management is lacking in leadership and in some cases technical skills. Many managers are new to the company and do not understand the product. The majority cannot perform the tasks of those they supervise. It is administratively top-heavy. There is a lack of mentoring. Opportunity is offered to those that "say what the upper management wants to hear".