You get a good patch or a bad patch and don't expect management to make the needed adjustments. - Enterprise Account Executive UKG Employee Review

3.0
Oct 14, 2010
Recommend
CEO approval
Business Outlook

Pros

Some very good coworkers. A good product with a great brand and lots of excellent references. Premium priced so you have to sell value but very reasonable.

Cons

There are a couple of decent territories and all the others are a revolving door. Management has their favourites in the two plum jobs and the other positions are very low probability affairs. Almost as many managers as employees and very much an us/them atmosphere.

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1.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Working from home and the benefits are okay, but not really any different from those in most other organizations.

Cons

Too many managers are ill-informed about how much work there is to complete. Too many meetings pull employees away from work, yet they are chastised for work-life balance. I do not want to miss a deadline, so I work extra hours but don't report them. Processes seem to change daily. People-first is all but forgotten. Customer service is the unsung hero, carrying the weight of the world but often overlooked. Unrealistic classroom times leave little to no time for Q&A. There are manager pets and clicks in the organization. "Ohana" (meaning Family) is a joke. Do not share innovations with others; they are often stolen by others who will take accolades and credit for themselves. There are egotistical managers who could use a lesson in humility. Growth is nearly impossible. Personal review is a waste of my time. The manager is going to override my ratings with their own. Just give me my review and let's get on with it. It's been all downhill since the merge. Layoffs are a constant worry.

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