Great Company except for Program & Operations - Anonymous employee UKG Employee Review

1.0
Jul 26, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ultimate Software is a great company, great benefits and senior management is very friendly and approachable. I really wanted to stay with this company.

Cons

Do not accept a position within the Program & Operations team in Services. Everything you hear about Ultimate Software is true except for this group. People should be able to come to work, work hard, do their job without having to deal with other people's issues.

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UKG Response
9y
I'm so sorry to hear this. We are always trying to improve, and your feedback means a lot. Thank you.

Explore other reviews about UKG

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits from medical to 401k

Cons

Lower pay but that’s due to the amazing benefits.

1.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

There was once a great company named Ultimate Software, it was destroyed by a hostile takeover from H&F, a private equity firm, and a merger with Kronos to become UKG. There are very few Pros since that time.

Cons

When this company was Ultimate Software, prior to the takeover from H&F and the merger with Kronos, it was a world class company with top shelf people. The company Motto was "People First" and they truly lived by that motto, never a layoff, great working environment and stealer benefits. Since the takeover and subsequent merger with Kronos, to become UKG this company has taken a path of "Money First", which is understandable given the greedy nature of Private Equity Firms like H&F. They have systematically closed most of the offices across the US and have been expanding their footprint in Noida India, for obvious reasons. The leadership that has been put in place by H&F is clearly focused on IPO. And we all know what that means, clean up the books and make the company look as good on paper as possible. Can you say "Lipstick on a Pig". This was once a great company when it was run by Scott and Viv but now it has gone the way of the Private Equity management and is heading for a great fall.

4
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