A Truly Amazing Place to Work - Customer Success Specialist UKG Employee Review

5.0
Jul 27, 2015
Recommend
CEO approval
Business Outlook

Pros

The culture is truly amazing. Everyone makes you feel welcome and as a part of a team. The benefits are outstanding and they truly care about their employees. It is truly refreshing to work for a company that truly cares about their employees. They provide awesome training and your success or failure at Ultimate is entirely determined by you.

Cons

The learning curve is very steep and the expectations are very high. Sometimes the independence that is given to employees isa little too much I think. Some people have learned how to "work the system", but then again that is the case everywhere.

Explore other reviews about UKG

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits from medical to 401k

Cons

Lower pay but that’s due to the amazing benefits.

1.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

There was once a great company named Ultimate Software, it was destroyed by a hostile takeover from H&F, a private equity firm, and a merger with Kronos to become UKG. There are very few Pros since that time.

Cons

When this company was Ultimate Software, prior to the takeover from H&F and the merger with Kronos, it was a world class company with top shelf people. The company Motto was "People First" and they truly lived by that motto, never a layoff, great working environment and stealer benefits. Since the takeover and subsequent merger with Kronos, to become UKG this company has taken a path of "Money First", which is understandable given the greedy nature of Private Equity Firms like H&F. They have systematically closed most of the offices across the US and have been expanding their footprint in Noida India, for obvious reasons. The leadership that has been put in place by H&F is clearly focused on IPO. And we all know what that means, clean up the books and make the company look as good on paper as possible. Can you say "Lipstick on a Pig". This was once a great company when it was run by Scott and Viv but now it has gone the way of the Private Equity management and is heading for a great fall.

3
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