Destroyed legacy - Manager UKG Employee Review

2.0
Mar 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Healthcare fully paid. UPTO, 401k match 45%.

Cons

Misdiagnosed problems leading to awful decision making by upper management. This is going to be management textbooks on what not to do in the future. You took 2 great companies, botched the merger by trying to pretend like it didnt happen at first and nothing would change. Then you got rid of all the leadership on 1 side of the merger (Ultimate Software), which by the way fostered the culture to create a top 5 company to work for consistently over many years. Then you put blame on the employees for things moving too slowly 3 years later. Forced RTO will not solve the problems, because the source of the problem is not working from home. The problem is attrition, the problem is loss of legacy knowledge, the problem is reliance on contractors to make up for not enough internal resources, I can keep going if I had all day to write this. Everyone seems to know this except for the new leadership making the decisions. Our culture sucks now because we dont trust leadership to make the right decisions in their ivory towers anymore, plain and simple.

Explore other reviews about UKG

1.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Working from home and the benefits are okay, but not really any different from those in most other organizations.

Cons

Too many managers are ill-informed about how much work there is to complete. Too many meetings pull employees away from work, yet they are chastised for work-life balance. I do not want to miss a deadline, so I work extra hours but don't report them. Processes seem to change daily. People-first is all but forgotten. Customer service is the unsung hero, carrying the weight of the world but often overlooked. Unrealistic classroom times leave little to no time for Q&A. There are manager pets and clicks in the organization. "Ohana" (meaning Family) is a joke. Do not share innovations with others; they are often stolen by others who will take accolades and credit for themselves. There are egotistical managers who could use a lesson in humility. Growth is nearly impossible. Personal review is a waste of my time. The manager is going to override my ratings with their own. Just give me my review and let's get on with it. It's been all downhill since the merge. Layoffs are a constant worry.

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