Surprised to see any good reviews - Anonymous employee UKG Employee Review

1.0
Dec 23, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Best thing would be 401k benefit, but that's about it.

Cons

Too many, hopefully I capture most: -got rid of things like "work your way" encouraging working remote and work-life balance, got rid of early dismissal before Holidays, one day off total for Christmas, hardly any raises -constant changes based on uneducated decision-making, don't care when employees try to explain why it isn't a good decision, "get it done" attitude with arbitrary deadlines, zero change management and everyone left in scrambles -gaslight employees about workload with "growth mindset" -don't want to hire or invest in any of their initiatives and changes, so they mentally tax loyal employees that have stayed with more and more cumbersome work on top of their full workload -asking some employees to work personal time and weekends as a new requirement of the job

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1.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Working from home and the benefits are okay, but not really any different from those in most other organizations.

Cons

Too many managers are ill-informed about how much work there is to complete. Too many meetings pull employees away from work, yet they are chastised for work-life balance. I do not want to miss a deadline, so I work extra hours but don't report them. Processes seem to change daily. People-first is all but forgotten. Customer service is the unsung hero, carrying the weight of the world but often overlooked. Unrealistic classroom times leave little to no time for Q&A. There are manager pets and clicks in the organization. "Ohana" (meaning Family) is a joke. Do not share innovations with others; they are often stolen by others who will take accolades and credit for themselves. There are egotistical managers who could use a lesson in humility. Growth is nearly impossible. Personal review is a waste of my time. The manager is going to override my ratings with their own. Just give me my review and let's get on with it. It's been all downhill since the merge. Layoffs are a constant worry.

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