Thinking of working for UKG, or using their services? Please read this. - Senior Data Analyst UKG Employee Review

1.0
Mar 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Good benefits. That's it. Benefits.

Cons

Thinking of working for UKG, or using their services? Please read this. First, as you scroll through, notice something about these UKG reviews… the (many) negative one-star reviews tend to be long and full of detail, whereas the five-star “Great company!” reviews tend to be one-liners and worded the same, e.g. “None at this time” for negatives. See the pattern? Don’t be fooled. Ignore the planted click-farm reviews and you’ll see UKG as the toxic company it has become. I worked for Ultimate for over a decade and it was, by far, the greatest company I’d ever worked for. After the merger it became unbelievably toxic. Every really talented and enthusiastic person in my department—every single one—had either quit in disgust or been driven out. Be aware that management is outsourcing your code to India as fast as they can. Now, what if you’re a potential customer and you like the idea of your payroll provider being “lean and mean”? Know this: UKG’s Salesforce system shows a satisfaction rating for every customer: green and everything is good; yellow means the customer is upset, red means the customer is *really* angry and is actively planning to jump. In the Ultimate days to see even a single red was a rarity. Shortly before I got the hell out of UKG, I was assigned twelve projects, and out of the twelve *eleven* of them were red. Think about *that* when you’re recommending UKG to your boss.

Explore other reviews about UKG

1.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Working from home and the benefits are okay, but not really any different from those in most other organizations.

Cons

Too many managers are ill-informed about how much work there is to complete. Too many meetings pull employees away from work, yet they are chastised for work-life balance. I do not want to miss a deadline, so I work extra hours but don't report them. Processes seem to change daily. People-first is all but forgotten. Customer service is the unsung hero, carrying the weight of the world but often overlooked. Unrealistic classroom times leave little to no time for Q&A. There are manager pets and clicks in the organization. "Ohana" (meaning Family) is a joke. Do not share innovations with others; they are often stolen by others who will take accolades and credit for themselves. There are egotistical managers who could use a lesson in humility. Growth is nearly impossible. Personal review is a waste of my time. The manager is going to override my ratings with their own. Just give me my review and let's get on with it. It's been all downhill since the merge. Layoffs are a constant worry.

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