People First Mentality is Long Gone - Lead Product Manager UKG Employee Review

2.0
Mar 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Great 100% paid company benefits, great 401k match, bonuses and equity

Cons

I worked at Ultimate and then UKG for over 14-1/2 years. After the merger, it all seems to change pretty quickly. It was not a cohesive company and there was an us and them mentality. During the merger, my team killed ourselves to build 2 integration platforms to connect UltiPro and Kronos systems only to be told everyone in the company was getting a 2% annual increase companywide. But they would make it up to us the following year. You guessed it...it never happened. 3 years later, I was laid off because I was remote and my team was located in FL. For over 14 years, I was able to successfully do my job, but now I couldn't. They were effectively pushing out all the folks who had tenure and larger salaries to make themselves look profitable when they go public.

avatar
UKG Response
2y
Thank you for taking the time to provide some feedback on your experience. We’re always looking for feedback on what we can improve upon and we strive to provide a great experience for all U Krewers. We’ll be sure to share your feedback with the appropriate team. Best of luck in your next role!

Explore other reviews about UKG

1.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Working from home and the benefits are okay, but not really any different from those in most other organizations.

Cons

Too many managers are ill-informed about how much work there is to complete. Too many meetings pull employees away from work, yet they are chastised for work-life balance. I do not want to miss a deadline, so I work extra hours but don't report them. Processes seem to change daily. People-first is all but forgotten. Customer service is the unsung hero, carrying the weight of the world but often overlooked. Unrealistic classroom times leave little to no time for Q&A. There are manager pets and clicks in the organization. "Ohana" (meaning Family) is a joke. Do not share innovations with others; they are often stolen by others who will take accolades and credit for themselves. There are egotistical managers who could use a lesson in humility. Growth is nearly impossible. Personal review is a waste of my time. The manager is going to override my ratings with their own. Just give me my review and let's get on with it. It's been all downhill since the merge. Layoffs are a constant worry.

1
See reviews by: Helpful|Rating|Date|All