Pros
The people i work with (not management )and the benefits
Cons
I don't even know where to begin. The training was so short, maybe two weeks and its not enough to get you prepared for what the job entails. Its impossible to learn this job in two weeks, you won't learn the job in a month or even a year. Its extremely difficult and stressful management have unrealistic expectations and they will dangle your job in your face like a carrot and treated to fire you if you can't close a great amount of those difficult cases. It's not a stable company to work for. Its a glorified call center. I should've followed my right mind and not come here after reading the horrific reviews. Coming here is one of my biggest regrets. The managers are not supportive at all. so many people go on leave and find other jobs. also, they laid so many people off last year. That was a big red flag. Do not work here, its unstable. you're good enough will never be good enough for this company.