Like Working for the Government, but Worse — Bullying, Politics, and No Support” - Director UMass Boston Employee Review

1.0
Oct 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Job security once you’re in. Union representation (even if limited). Decent benefits.

Cons

Working here feels like being stuck in a government job where nothing changes. Many employees have been here for decades with no incentive to leave, creating a culture of complacency. Managers have no real training or leadership skills — most were promoted by tenure, not talent. They lack the ability (and often the interest) to support or develop their teams. The environment is toxic, with full-on bullies who are openly enabled by top staff. Everyone knows it’s happening, and leadership does nothing to stop it. Departments are constantly at odds with each other, carrying years of unresolved conflicts that new employees are expected to navigate on their own. Onboarding is practically nonexistent. Don’t expect any real guidance or support from your manager or HR — you’re left to figure things out by yourself. Meetings are routinely pointless, with no agenda, no direction, and no follow-up. They’re held just to check a box. Everyone is required to work in the office at least three times a week, with no clear reason or benefit. It’s just another rule with no logic behind it. The union is fighting for the bare minimum. The current “big” issue is getting rid of a probationary period — that’s how low the bar is.

Explore other reviews about UMass Boston

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

The other One Stop employees are so lovely to work with, they are always willing to help if needed and communication is clear and timely!

Cons

I have no complaints - as a student employee this was a great on campus opportunity!

3.0
Jan 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong mission-driven institution with a deep commitment to access, equity, and serving first-generation, transfer, and nontraditional students. Meaningful opportunities to lead initiatives, innovate programs, and take on responsibility early in one’s career. Located in Boston, with exposure to a diverse student population and strong partnerships across the city. Benefits and time off are solid for a public institution.

Cons

Colleagues across departments are not equally passionate, collaborative, or genuinely care about student success. The strong union culture seems to drive a self-centered approach to work with students. Chronic under-resourcing and staffing shortages lead to frequent burnout, especially among mid-level and frontline staff. Compensation often does not align with workload, scope of responsibility, or Boston’s cost of living. Organizational change is frequent, but communication and follow-through are inconsistent. Decision-making can feel slow and siloed, with limited transparency about priorities and long-term strategy. Equity and wellbeing are often discussed, but staff experience does not always reflect those stated values in practice.

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