At the end of the day you are paid on sales, but you are responsible fully for customer interaction/ experience - Account Manager UNFI Employee Review

3.0
Dec 28, 2022
Recommend
CEO approval
Business Outlook

Pros

-automation/ technology -competitive advantage -own schedule & moves made to achieve targets

Cons

-lacking admin & customer service support for sales -management get's annoyed when they hear customers complain and doesn't support account managers well regarding this -not asking employees what they care about -24/7 with access to work cell phone; customers call at any time -your experience fully depends on what book of business you are servicing

Explore other reviews about UNFI

5.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Hard work is acknowledged and rewarded Supportive leadership Opportunities to learn and develop Fast‑paced environment that builds strong skills

Cons

Can be demanding at times (but worth it if you like being challenged)

5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Chill management and dispatch All pallet drops with epj No hand unloading No micromanagement Updated fleet Mechanics on site Own assigned truck not slip seat

Cons

Start time Delays due to warehouse Not enough hours new hires (4 day schedule)

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