Great Company - Customer Service Representative UPM-Kymmene Employee Review

3.0
Dec 13, 2017
Recommend
CEO approval
Business Outlook

Pros

Great Company, very flexible and great work-life balance. Mill employees from Europe were friendly and helpful.

Cons

They need a Customer Service Manager that cares about customers & actually train it's employees. No room for advancement.

Explore other reviews about UPM-Kymmene

5.0
Apr 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Good pay and flexible on time off. Great benefits and retirement.

Cons

It is a paper manufacturer that makes paper for printing which is a tough and shrinking business.

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Teams in North America are the hardest working individuals. They have incredible talent and are extremely supportive.

Cons

Every part of UPM is controlled and ran by management in Europe. This means that the teams in other regions are stifled, siloed, and become stagnant. This alienates innovation and process improvement, perpetuating an atmosphere where talent cannot be maintained or grow.

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