Interesting job, but salary is lacking - Anonymous employee UPMC Employee Review

UPMC is an all around wonderful place to work. Im a member services concierge and our team is the highest rated customer service team in the entire state! We love what we do and we do it well!

I truly have no complaints!

you can set your own schedule, you can work hybrid/remote if you're meeting metrics

god awful to work for, they will over work you then blame you when you dont take your lunch breaks or when you go into overtime. you have to be READY to sustain the demand of this job fr. inconsistent pay raises (if any). management is incredibly difficult and moody and cliquey. when they like you they'll be helpful, when they don't, your clients will suffer because of it and you will take the blame from both sides