Great work experience, poor leadership. - Anonymous employee UPMC Employee Review

3.0
Jan 3, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Incredible, cutting-edge facilities providing great healthcare. Ability to move throughout the company in different positions. Busy, fast-paced environment. Good, inexpensive benefits, especially for family coverage.

Cons

The corporate culture often forgets the reason everyone is there - the patients. Those at the top are more interested in how things appear, rather than how they are actually working day to day. If you are passionate about your job, advocating to do the right thing (when it is not the popular choice) is not looked upon kindly, and is generally discouraged. Advancement is based on how well you can ingratiate yourself to leadership, rather than your actual level of skill or knowledge. Pay is significantly less than competitors.

Explore other reviews about UPMC

5.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

UPMC is an all around wonderful place to work. Im a member services concierge and our team is the highest rated customer service team in the entire state! We love what we do and we do it well!

Cons

I truly have no complaints!

3.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers and assistance from them

Cons

Was told via email would be paid a certain amount, then my pay was decreased not once, but two times prior to starting my role.

See reviews by: Helpful|Rating|Date|All