Contact center specialist - Contact Center Specialist UPMC Employee Review

1.0
Sep 11, 2020
Recommend
CEO approval
Business Outlook

Pros

There’s not pros it’s just a job

Cons

Sometimes you don’t get a lunch break if it’s the day after a holiday do you have to read Word for Word Or you will get points deducted calls are nonstop people are rude not a friendly department to work for I worked in better departments And if you’re looking to transfer out the call center that will never happen all your applications will get denied

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5.0
Jul 1, 2026
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Pros

Great teams and people, great working environment, good benefits

Cons

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4.0
Jul 20, 2026
Recommend
CEO approval
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Pros

Nonprofit organization patient populations variety in job opportunities

Cons

paid parking rotating weekend hours

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