A lot of work for little pay - Contact Center Specialist II UPMC Employee Review

3.0
Jan 7, 2021
Recommend
CEO approval
Business Outlook

Pros

Work from home after 6 months-10 months

Cons

Low pay Massive amounts of work Management wants you to take on responsibilities of other co-workers when they don’t do their jobs right. Acw (after call work) is 3 minutes. Not enough time to finish work correctly.

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5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great teams and people, great working environment, good benefits

Cons

Pay was a little low, but that’s it

3.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice coworkers in the offices

Cons

Low pay that is below market average

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