Terrible place - Revenue Cycle Representative UPMC Employee Review

1.0
Feb 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Working from home is about the only "Pro" that I could think of.

Cons

Little to no compassion. The goal is to just answer the call, promise what you need to promise, then move on to the next call. "Put is aside and get back to it" seems to be one of the mottos here. (The other is "I'll look into it and get back to you.")

Explore other reviews about UPMC

5.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

UPMC is an all around wonderful place to work. Im a member services concierge and our team is the highest rated customer service team in the entire state! We love what we do and we do it well!

Cons

I truly have no complaints!

3.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers and assistance from them

Cons

Was told via email would be paid a certain amount, then my pay was decreased not once, but two times prior to starting my role.

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