So Many Problems - Inside Sales Representative UPS Employee Review

2.0
Apr 17, 2016
Recommend
CEO approval
Business Outlook

Pros

Coworkers are alright. You learn some sales tactics during training. Good benefits. You're able to sit and stand at your desk. Elevators. Pay is okay if you're fairly new to the work world.

Cons

A LOT. This place sucks, I would STAY AWAY. The job description on their website is an outright lie and really misinforms people applying for the job. What you're really doing is cold calling people all day, many of whom don't want to talk to you. You are micromanaged and have to meet unobtainable sales goals every week or else you're put on "the list". Company is very behind with the times and stuck in the 1950's. They only have Internet Explorer 7 installed on the computers, and you have to use a MS-DOS program to find information about customers. Go look up MS-DOS... it's from 1981! And don't get caught eating chips at your desk. Only hard candy is allowed. Then if you're a guy you have to shave everyday; not even a little stubble is allowed. You're talking to people on the phone... as in they can't see you... what the hell does it matter? Then there's the commission which no one understands. It really makes absolute no sense. It's not just sell and make commission. They put in some many extra metrics and obstacles and no one understands it. Everyone just hopes that their commission check comes out decent. And if this wasn't all bad enough, now they are having the ISR's and the Account Executives (the UPS employee actually in the area you are calling) competing against each other. You're not even a team anymore. So let's say you found a business and are trying to set up a UPS account with them, but the AE walks into the business and sets it up before you do, they get the commission money and you are out of luck. It's blasphemy!

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Cons

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5.0
Jan 3, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay is excellent .health care is 100 % paid with 100 %coverage...with exception to eye and dental which is about 70%..coverage...pension is outstanding..full package with wages and benefits is worth 130,000 yearly..without a college education I am grateful for the standard of living UPS HAS AFFORDED ME AND MY FAMILY!...and with 27 years of service I now get 6 weeks vacation with 8 sick days..and 9 paid holidays...we work hard like many people in the work force but we are well compensated!.

Cons

The only con is while your children are young you give up a lot of family time..I never got to watch my kids play sports and missed a lot of their growing years...the job can be hard on your home life but if you can make it through those years you and your family will enjoy the financial freedom that UPS provides...and now I look forward to a prosperous retirement!...so hang in there all you young drivers...

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