Customer Account Specialist - Anonymous employee US Defense Logistics Agency Employee Review

Great career path and growth opportunities.

None that I’ve found so far.

General Federal government benefits: annual & sick leave, retirement investment options

Out of my 20 years of working, transferring here was by far one of the poorest decisions I’ve made in my career. I was looking forward to working here but I could sense that gut feeling of making a big mistake when I saw that the standard operating procedures (SOPs) in the shared files were outdated and management refused to remove them. Other frustrating things included the feeling of being back in junior high school: coworkers would gossip behind each other's backs, exclude others, and spread rumors unchecked by management. Unhealthy leadership occurred: Managers would rely on micromanagement and public humiliation to “motivate” employees and maintain control. Whenever I made an error, I was punished with shame rather than using it as a learning opportunity. Whenever I and others would make suggestions on how to make a process better, we were ignored.