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      US Foods

      Engaged Employer

      US Foods reviews

      Strong middle management, but upper management fails employees - Service Desk US Foods Employee Review

      1.0
      Apr 22, 2026
      Service desk
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great middle management Decent benefits Remote work options

      Cons

      Terrible upper management Money centric culture (even though they claim it's about people) Outsourcing jobs overseas Despite employee satisfaction surveys scoring management, perceived job security, and the direction of the company at 10-25%, upper management and execs make no effort to improve perception or even explain the reasons behind these concerns Mass layoffs constantly; unceremoniously firing people who have been working there for decades in favor of saving a few bucks

      avatar
      US Foods Response
      2d
      Thank you for this helpful feedback. We’re disappointed to hear about your experience with leadership at US Foods. We take great pride in supporting and training our leaders so they can offer their team members a rewarding experience and we would be interested in learning more about your situation so that we can look into it. We’d encourage you to please call us at our Check-In Line 888-310-7716 to provide any additional insights around this subject. You may remain anonymous. The line is externally hosted and available 24 hours a day, seven days a week, with translation services if needed.

      Explore other reviews about US Foods

      5.0
      Jun 3, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work at.

      Cons

      Nothing to add here, all is good.

      avatar
      US Foods Response
      2d
      Thank you for taking the time to provide feedback about your experience with US Foods. We appreciate your input and are happy to hear you’re enjoying your experience here.
      3.0
      Jun 11, 2026
      Mechanic
      Recommend
      CEO approval
      Business Outlook

      Pros

      401k is good Benefits got more affordable

      Cons

      The biggest con is what must these big companies fail to focus on. Money. If to ask, even if you document measurable results ,that i spent a long time composing. You are told that other mechanics get the same or around the same pay. Then say no. Going the extra mile everyday, doesn't get you anything . Yes it's pay. We start a little better than market. But don't go up from there. Yes not right. Not we cannot get any overtime to make up for the lack of raise . It forces good mechanics out . Also they focus way to much on irrelevant things like dei etc .it should be the work you do not what you look like.

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