Excellent Company - Customer Service Representative US Foods Employee Review

3.0
May 19, 2015
Recommend
CEO approval
Business Outlook

Pros

The hours and location are convenient. Competitive salary and benefits are offered after only 30 days of employment. Very nice facility and great Customer Service department to offer excellent service to customers with great prices.

Cons

Management was unprofessional and allowed employees to disrespect each other. There was no consistency in the department and no organization on the order in which calls were answered.

Explore other reviews about US Foods

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Plenty of support and direction.

Cons

May be fast paced for some. Steadily shifting strategies.

2.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

I had a great team of drivers tow work with. Very passionate about their jobs and the customers they service.

Cons

Sales outpaced fleet's delivery capacity, We could not turn down money which lead to bad driver burnout and moral.

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