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CCA is part-time! - City Carrier Assistant US Postal Service Employee Review

1.0
Jan 28, 2017
Recommend
CEO approval
Business Outlook

Pros

There are really none! Unless you want to count the fact you get insurance now which is crappy. Union sold us out big time so they are unreliable!( referring to TE's and PTF's) getting let go at a nice 22/hr or more pay rate only to be rehired as CCA's at 15.08!!! Oh wow we got insurance. Pay the yearly fine its cheaper! Being a City Carrier you can work up the managerial ladder for better jobs via postal INTRANET but thats only available to career employees. So you need to wait till you get hired! If you have good schooling, find a better job! Use the post office as a stepping stone.

Cons

You are not gaurenteed 40hrs weekly! You are on call. Depending on size of office...and how many CCA's are ahead of you in seniority you might end up working 2-10'hrs in random shifts...morning at 7:30 or maybe come in at 3pm and do an hr pivot and evening collection run. If you are in your 90 Day Probabtion management WILL treat you like a mule. You will bend and fold to there will...you read the NALC contract...union cant help you until after 90days..you are run ragged! Management can terminate you in that 90 day for ANY REASON WHAT SO EVER(example: john smith - this is an 8hr and 20 min route...we are giving you 2 hour pivot to deliver the mail. Sooo you are to be trained by an On the Job Instructor OJI...dont be fooled some offices dont have one...probably vast majority! The route you were trained on was a mounted route- drive box to box. The pivot you recievd is called a park and loop - you park at a certain point - gather your mail - and walk the loop - but YOU WERENT TRAINED ON A PARK AND LOOP. So it took you 4 hrs to deliver the mail and you can reamed by management) Because there is a no strike policy our union is worthless! Management knows this and workers are stuck filing grievances that in the end only add money in you check and slum lord managers and supervisors dont fear for loss of there job! When you did manage to survive your 90 days read the damn NALC contract, know your shop steward, and your Union Branch phone number. Dont rely on carriers since some are left with a few year before retiring and allow management to literally break union rules and make you do things their way and you are non the wiser! You cant record conversations and use it against them. You will be called into the office for a talking too....ASK FOR UNION REPRESENTATION even if they say its just a review...dont trust management! The Less the union hears the say too you the more they are off the hook, they will lie, and use indirect statements just to confuse you! Uniform allowance is crappy...shoes and jackets are the most costly...to get all your gear in one shot for winter/summer/ fall...yours looking at about 1600$ if you wanted everything one shot deal out of pocket! Vehicles are probably the worst! In summer they are like ovens! Does OSHA care..nope. Some are so poorly maintained or never written up by the normal carrier that the fleet vehicle FFV and LLV should be taken off the road!

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5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Our postmaster at this office, Eboni is the best you could ask for. Pay is great for what you do, you’re on evaluated time which can be a pro during slow seasons. We work together at our office for the greater good. Benefits are good too!

Cons

You have to work every Sunday and Saturday, which is unfortunate if you want a social life but it all works out.

4.0
Jun 16, 2014
Recommend
CEO approval
Business Outlook

Pros

First: In this economy? The pay. New carriers start out at $15,30/hr and (even though your orientation leader may so you're not guaranteed 40 hrs/week) you will get a monstrous amount of overtime. Once you're past your first couple of months and you understand how to carry mail properly you will often work from 8a-6p nearly every day. Also with a few cities, like mine, you will work on Sundays for Amazon. This usually adds an additional 5 hours to the paycheck. Myself and other CCA's in the station work between 51-64 hours a week. Secondly: You are your own boss for the most part. You will spend 1-2 hours a day in the office between receiving and casing your magazines and any left over letters that the machine didn't sort out. Once you've been in past the 90 day probationary period you are eligible to "hold down" an open route. If you are lucky enough to get a good long term hold (the regular is gone for injury or some other reason) you will learn how to case routes very quickly. Third: Fitness. There's a lot of people who want to lose weight out there. I weighed 235 lbs when I first started working for the post office and now I weight 180. I lost 50 lbs in the first 3 months alone. It's all exercise though. You can diet if you want, but remember you'll need energy to walk those long routes. Fourth: Coworkers. Yea, there are turds in every environment, but most of the career employees there are really pulling for you to succeed. Most carriers in my station are former military and a lot of them have been friends for decades. Being a CCA myself, I was worried about how well I'd fit in with some of the grizzled older carriers but they accepted me right away.

Cons

So where to begin. Well remember when I talked about working all that overtime in the Pros section? It's not optional. You will be expected to be at work every day of the week, including Sundays, unless you have a decent management staff. During the Christmas season I once worked for 53 days straight without an off day. We had new CCA's get hired and quit within weeks. Have a family? Tough luck. You will get to see them from 6:30pm till they go to sleep. Sundays you will likely get off work around 1-2pm. Management is mostly compromised of people who are former carriers or clerks, which is nice because they promote from withing, but the devastating caveat to this is that most of them are uneducated persons. A fair amount of carriers start when they're in their late teens and early twenties and come from jobs that were minimum wage or did not require them to have any kind of leadership training. The managers don't care about the welfare of the employees mental status until it's too late, and most of them tend to act like they were never carriers at all by expecting completely ridiculous things from the CCA's and some career carriers. It's not unusual for a carrier to be given a 2 hr "assist" in addition to whatever their main route is. While most carriers can get this done without much issue, for a new carrier or even an experience carrier on a bad weather day, it can become very stressful mentally. The threat of being fired is incredibly annoying as a CCA. If you call off sick, if you need to have a personal day, if you even need to pick your kids up from school because your wife got stuck late at the office, a manager will pull you aside and remind you of how expendable you are. The Paid Time Off (PTO) you accrue will come very quickly, and you'll soon realize you have 40 hours and would like a nice little vacation.. too bad you can't take it. As a CCA you're expected to work 360 days a year and then you get 5 days off as a reward and a massive paycheck AFTER your 5 days off. Now you can use that fat cash to...uhhh.. buy something I guess? Certainly would have been more useful if I got it before the 5 day period to use on my vacation. While the career carriers are really great to deal with usually, the fellow CCA's can become very competitive. Often times if you're given an assist and it's better than another CCA's assist who has "seniority" over you they will complain to other carriers and management that they should have gotten the "good" assist. This is one of the fatal flaws that new people with struggle with. No matter how much faster you are, no matter how much more accurate you are, no matter what, everyone gets promoted by time with the post office. This leads to a lot of carriers just doing the bare minimum and putting the excess on other CCA's or carriers. The final con (that I'll write about) is that the weather sucks. I know carriers who have been delivering mail for 20+ years and they still can't deal with the rain, the snow, or the heat. The heat is the biggest killer for carriers by far though. If you're in an area that suffers from hot, muggy summers, get ready to consume gallons of water every day, and sweat that out (often onto your customers mail). The worst is when it rains on a hot summer day and then evaporates right off your clothing. Makes you feel like a walking sauna.

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