employer cover photo
employer logo
employer logo

US Postal Service

Is this your company?

Total devotion may or may not pay your bills on time. You never know. - City Carrier Assistant US Postal Service Employee Review

2.0
Mar 22, 2014
Recommend
CEO approval
Business Outlook

Pros

If you can't find any other job (in your own opinion) that is suitable to you, it is worth taking the chance to apply at the USPS. It pays well (in my opinion) and if you can grasp the multitudinous all of the information that you need to do the job within the time allowed(which is decided by your immediate supervisor, who you must click with), you will succeed in eventually(could take years) in getting a great permanent position for yourself.

Cons

Going through the (sometimes seeming long and tedious process of) test taking(easy if you practice memorizing or have a great memory), background check(easy) drug test(easy), answer your phone every time someone calls in case it is the USPS to bring you in for in for fingerprints/paperwork completion, then wait for a approval letter inviting you to come in for the interview(and get hired by interviewer), then go through orientation and training for 1 week and 1 day(mine started as early as 7:30 am), and then train @ another 3 days (starting at 9:30 am) with a permanent employee at the Post Office you are hired for. (Aside from all of that I want to Race is not obvious when we look at a person. (If you need to keep a current job, make sure you have the flexibility around it, because your training days for the 1st 3 days at the post office you are assigned to are never set in stone.) I finished the CCA driving riving training on a Fri., called the office that I was assigned to tell them that I was finished. My immediate super. had told me to come in on Wed. the next wk & then Wed. & Thurs. the following wk., asked for my phone number in case there were any changes. At that time, I’d tried to express the I needed to know when I was going to work(come in early), because I work at another job at night. I had no prob scheduling the job @ any schedule that she would give. (But she did not seem to think outside of the PO. She refused the thought of “Oh okay, you have bills to pay while you are waiting for the PO to get you more hrs.”) So I got with the manager at my other job and scheduled @ the schedule she gave. Wed next week came, I trained that day. At EOD (end of day)she told me to come in Thurs. the same week (when I had not scheduled @ it). So I ended up coming in to the PO on Thurs. as well when I had worked late on that Wed. after I had been at the PO as well that day. I was agreeable to come in & at the same time I was thinking, “God please let me be okay”, “It’s all up to you.”(I am 44 years old and that is not 22). So I went in Thurs. to the and at EOD, I was told to come in Fri.. I said Okay (again thinking, “God ……”). Then I went to wk at my 5-9 (ended up being 5-11). I had to go home, try to get at least 7 hours sleep. Well my body/pain said that I could not go to work and focus on learning Fri. morning at 7 AM when my alarm went off. I tried to have coffee and it just made me sicker. So I called the PO Friday and they let me go (my next scheduled day) Wed. after I had to chase down my paycheck both Mon. and Tues., after I had went to the union to get some uniforms Tues. I tried to communicate and get some understanding on the situation, but I did not succeed. I feel that they felt that I was supposed to drop my other job and hope I would make enough money to pay my bills without a schedule or some idea and hope that I would grasp the job and make a bet on the whole thing and then if I would have WON, great. If I would have LOST (they would not care either). I might have already told the other job(that I have already learned) goodbye by not showing up/ calling in over&over again getting completely fired from that job not to be able to return. Then I would not have a job to go back to. The training was for 3 days. She could not accommodate me for 3 days until I could get something scheduled for 3 days in a row at least in 1 week so I could tell my other job that I am going to have to work there less. If I am working for 3 days a week at $15 an hour I could arrange to not work as much or at all at my other job until I know I would have to eventually say I KNOW my PO job and tell the other job that I have to completely quit, because I figured that I would be working a lot of hours at the PO. But I did need that security. Q.Why are so many being hired? Q.Why do some people get an hour for lunch and others get only 30 minutes? Q.Why do I see a mail truck being followed by an auditor for 2 days in a row and then the following week on a Monday? (And when does that become work hazard?)

Explore other reviews about US Postal Service

5.0
Jan 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, passionate about their work, folks will go out of their way to assist each other

Cons

HQ is a bit dated, needs a renovation

4.0
Jun 16, 2014
Recommend
CEO approval
Business Outlook

Pros

First: In this economy? The pay. New carriers start out at $15,30/hr and (even though your orientation leader may so you're not guaranteed 40 hrs/week) you will get a monstrous amount of overtime. Once you're past your first couple of months and you understand how to carry mail properly you will often work from 8a-6p nearly every day. Also with a few cities, like mine, you will work on Sundays for Amazon. This usually adds an additional 5 hours to the paycheck. Myself and other CCA's in the station work between 51-64 hours a week. Secondly: You are your own boss for the most part. You will spend 1-2 hours a day in the office between receiving and casing your magazines and any left over letters that the machine didn't sort out. Once you've been in past the 90 day probationary period you are eligible to "hold down" an open route. If you are lucky enough to get a good long term hold (the regular is gone for injury or some other reason) you will learn how to case routes very quickly. Third: Fitness. There's a lot of people who want to lose weight out there. I weighed 235 lbs when I first started working for the post office and now I weight 180. I lost 50 lbs in the first 3 months alone. It's all exercise though. You can diet if you want, but remember you'll need energy to walk those long routes. Fourth: Coworkers. Yea, there are turds in every environment, but most of the career employees there are really pulling for you to succeed. Most carriers in my station are former military and a lot of them have been friends for decades. Being a CCA myself, I was worried about how well I'd fit in with some of the grizzled older carriers but they accepted me right away.

Cons

So where to begin. Well remember when I talked about working all that overtime in the Pros section? It's not optional. You will be expected to be at work every day of the week, including Sundays, unless you have a decent management staff. During the Christmas season I once worked for 53 days straight without an off day. We had new CCA's get hired and quit within weeks. Have a family? Tough luck. You will get to see them from 6:30pm till they go to sleep. Sundays you will likely get off work around 1-2pm. Management is mostly compromised of people who are former carriers or clerks, which is nice because they promote from withing, but the devastating caveat to this is that most of them are uneducated persons. A fair amount of carriers start when they're in their late teens and early twenties and come from jobs that were minimum wage or did not require them to have any kind of leadership training. The managers don't care about the welfare of the employees mental status until it's too late, and most of them tend to act like they were never carriers at all by expecting completely ridiculous things from the CCA's and some career carriers. It's not unusual for a carrier to be given a 2 hr "assist" in addition to whatever their main route is. While most carriers can get this done without much issue, for a new carrier or even an experience carrier on a bad weather day, it can become very stressful mentally. The threat of being fired is incredibly annoying as a CCA. If you call off sick, if you need to have a personal day, if you even need to pick your kids up from school because your wife got stuck late at the office, a manager will pull you aside and remind you of how expendable you are. The Paid Time Off (PTO) you accrue will come very quickly, and you'll soon realize you have 40 hours and would like a nice little vacation.. too bad you can't take it. As a CCA you're expected to work 360 days a year and then you get 5 days off as a reward and a massive paycheck AFTER your 5 days off. Now you can use that fat cash to...uhhh.. buy something I guess? Certainly would have been more useful if I got it before the 5 day period to use on my vacation. While the career carriers are really great to deal with usually, the fellow CCA's can become very competitive. Often times if you're given an assist and it's better than another CCA's assist who has "seniority" over you they will complain to other carriers and management that they should have gotten the "good" assist. This is one of the fatal flaws that new people with struggle with. No matter how much faster you are, no matter how much more accurate you are, no matter what, everyone gets promoted by time with the post office. This leads to a lot of carriers just doing the bare minimum and putting the excess on other CCA's or carriers. The final con (that I'll write about) is that the weather sucks. I know carriers who have been delivering mail for 20+ years and they still can't deal with the rain, the snow, or the heat. The heat is the biggest killer for carriers by far though. If you're in an area that suffers from hot, muggy summers, get ready to consume gallons of water every day, and sweat that out (often onto your customers mail). The worst is when it rains on a hot summer day and then evaporates right off your clothing. Makes you feel like a walking sauna.

833
See reviews by: Helpful|Rating|Date|All